C.U.@HOME Online is very user-friendly and will provide easy identifiable fields for your requests. Here are a few of the basic tips you'll need to successfully access and navigate through C.U.@HOME Online for the first time:
After the Credit Union has processed your completed app for Online services, you'll receive a PIN Mailer that contains important access information. Please read it very carefully.
Log-In Screen: Hit the tab bar, not the 'Enter' key. Then, click on the ENTER button on the screen for access. The Password/PIN is casesensitive!Be sure to enter your Password/PIN exactly as it appears on your mailer.After 3 failed attempts to log-in, YOU WILL BE LOCKED OUT. If that occurs, contact our Support Services Department for a reset. Call (402) 292-8000. E-mail us at sac@sacfcu.com.
Navigation: Tab to, or point & click (sometimes double click) the field you want to access.
Transactions: Are posted immediately to your accounts.
E-mail: Click on the "Contact Us" button or any mail box to reach us.
View Account History: Double click on any account suffix at the Account Lookup screen. Select the month you wish to review.
Printing: Click and drag the information you want printed. Print using the File button on your system tool bar.
Check Withdrawals: Key in a period between the dollars and cents to include cents in your check request. A check will normally be sent to your account address the next business day after your request. (ie: A Saturday check request will normally be mailed on the following Monday.)
Stop Payment Requests: Requests can be made on check numbers of up to 4 digits only. The range of stop payments will stop the first check number through the ending check number. This would be used for a lost checkbook situation.
Confirmation Number: For your records, always write your confirmation number down after performing a transaction.
Log Off or Home Buttons: Will take you back to our SAC Federal Credit Union Web site.
FREE Online Bill Payer: Is available to you at no cost for unlimited transactions. Online Bill Payer is accessed through C.U. @ HOME Online and is easy to use. Simple instructions are available to you online. Please note that you must have a Checking Account to sign up for FREE Online Bill Payer.
