Member Satisfaction Survey
SAC Wants Your Input!
We have implemented a new member satisfaction survey and are asking for your opinions. Your feedback will help us improve the products and services we offer and how we deliver them to you. The information you provide will help us identify areas where we can better serve you. Every member’s opinion will be shared at the highest level of SAC’s management team and all members’ suggestions will be considered and discussed.
Here’s where you come in
Each day, members who have completed a transaction with SAC will be randomly selected to receive an email invitation asking them basic questions about their transaction experience. If you are dissatisfied with a product or service, if you want enhanced offerings with a product line, or if we’re doing something well, please tell us. We want to know how we can improve your experience!
Your feedback matters to us
We know your time is valuable so the survey takes 5 minutes or less to complete online at your convenience. If you haven’t provided SAC with an email address but would like to be randomly selected to receive an invitation to complete a survey, simply call 402-292-8000 | 800-228-0392 or visit a branch to add an email address to your account. Remember, SAC will not ask any personal or account information through this survey.
Thank you in advance for your commitment to helping us improve your experience at SAC Federal Credit Union!