Letter from the President & Board Chairman
Thank you for your continued membership at SAC Federal Credit Union. We are pleased to report that 2017 was another exciting and phenomenal year, highlighted by a number of "Better Banking" achievements.
As part of our commitment to providing cutting edge technology to our members, while maintaining a person-focused approach, we continued to roll out our new ITM machines. We have been pleased with the response and have received compliments from members from all walks of life about the ease and convenience of this new technology.
ITM's were not the only technological upgrades we offered our members this year. We introduced a new upgraded mobile banking system, as well as on-the-go credit and debit card alert services. Our members expect and deserve convenient, reliable, and secure channels to facilitate their financial activities and we are pleased to be able to provide these expanded products and services.
Just one year ago we continued our commitment to financial literacy and to the military by announcing our new SAC Foundation. In the past year our foundation has formed a special partnership with the 97th Intelligence Squadron and we've hosted a number of financial literacy events both on base and off. We are proud of our work with Offutt Air Force Base and the support that we give to our military, their families and to retirees. This past year we received special recognition for our work in this area, by being named the Air Force Credit Union of the Year.
We want our communities to thrive, to have plenty of opportunities, and to be a great place to live, work and play. In 2017 we supported or sponsored over 300 organizations and their events. Our employees volunteered over 13,000 hours to various non-profits and community organizations. We pride ourselves at being a good neighbor to the communities we serve.
Due in part to our partnership with NP Dodge and growth in our Mortgage loan area, we now have over 250 employees. We believe our employees to be one of our greatest assets in providing members with exceptional service and because of this we continue to invest in our employees in building their talent.
We are pleased to report that 2017 was another year of solid growth and financial performance. Highlights of this performance can be found in the treasurer's report.
We appreciate you and the trust you have placed in us. On behalf of the Board of Directors, the Management Team and our outstanding staff, we are honored to have the privilege of serving you everyday.
President & CEO